Barn Owl is looking for a highly motivated Customer Support Specialist to support our internal Support, Success, and Inside Sales team. Barn Owl’s commitment to exceptional customer support and service sets us apart from our competitors. This role is key in ensuring we maintain the highest level of customer support as we scale. You will be the inside eyes and ears for our growing customer base. You will work to understand and maintain customer-facing knowledge content for current and prospective customers. The right candidate will be driven, eager to listen and learn, and a natural problem solver. Technical interest and aptitude will be essential in becoming a product expert in Barn Owl hardware and software products.